🚚 Shipping Policy – Wellonix

At Wellonix, we understand that receiving your order on time is important. We work with trusted courier partners to ensure your products are delivered safely, securely, and as quickly as possible.

Wellonix is owned and operated by Delphi Space Store.

📦 Shipping Charges

✅ FREE Cash on Delivery (COD) Available Across India

We do not charge any additional shipping fees on eligible orders unless otherwise specified on the product page.

⏱️ Order Processing Time

📌 Orders are processed within 24–48 hours after successful order confirmation.

📲 Once your order has been shipped, you will receive a tracking link via SMS and/or Email.

🚀 Estimated Delivery Time

Delivery timelines vary depending on your location:

🏙️ Metro Cities: 3–5 Business Days
🌆 Tier-1 Cities: 5–7 Business Days
🏘️ Tier-2 Cities: 7–10 Business Days
🌄 Remote Areas: 10–15 Business Days

⚠️ Please Note: Delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, natural disasters, or other unforeseen circumstances.

🚛 Shipping Partners

We partner with trusted logistics providers, including:

✅ Delhivery
✅ Blue Dart
✅ FedEx
✅ India Post
✅ DHL

Courier assignment may vary based on service availability and delivery location.

📍 Shipping Availability

🇮🇳 We currently ship only within India.

❌ We do not deliver to P.O. Box, APO, or FPO addresses.

📲 Order Tracking

Once your order is dispatched, you will receive:

🔹 Tracking Number
🔹 Courier Details
🔹 Tracking Link via SMS/Email

You can track your shipment anytime using the provided tracking information.

❗ Undelivered Orders

If delivery fails due to:

📍 Incorrect Address
📞 Unreachable Contact Number
🚪 Customer Unavailability

Our team or courier partner may attempt to contact you for redelivery.

⚠️ If we are unable to reach you after multiple attempts, the order may be cancelled and returned to our warehouse.

Refunds (if applicable) will be processed according to our refund policy.

🔁 Returns & Refunds

For complete details regarding returns, replacements, and refunds, please refer to our Return & Refund Policy page.

📞 Contact Us

If you have any questions regarding shipping, delivery, or order tracking, please contact us:

🏢 Wellonix (Owned & Operated by Delphi Space Store)

📧 Email: support@wellonix.co.in
📞 Phone: +91 9137602811

💛 Thank you for shopping with Wellonix. We appreciate your trust and look forward to serving you.